Optimization Approach to Appointment Schedulling
Abstract
Currently, the intuitive greedy algorithm is generally used for appointment scheduling in health facilities, such as dental clinic. We look into another approach, which is based on statistical data, develop the algorithm, that optimizes the scheduling process, bene1ting both the facility and its customers, and then test it on the historical data, using simulation (in progress); positive results of the simulation will indicate that the algorithm is more eZcient than the original greedy algorithm, which potentially allows us to implement it in the form of a scheduling software for the variety of health facilities in Canada.
References
Bailey, N. T. (1952). A study of queues and appointment systems in hospital out-patient departments, with special reference to waiting-times. Journal of the Royal Statistical Society, Series B, 14(2), 185-199.
Soriano, A. (1966).Comparison of two scheduling systems. Operations Research, 14, 388-397.
Welch, J. D., Bailey, N. T. (1952). Appointment systems in hospital outpatient departments. The Lancet, May 31, 1105-1108.
Downloads
Published
Section
License
The images, figures, and tables in the Simon Fraser University Operations Research Undergraduate Journal are not necessary those of the Simon Fraser Student Society, Operations Research Union, or the Department of Mathematics at Simon Fraser University or their respective Directors and Executives. The copyright of all contributions remains with their authors. By submitting to Analytics Now, authors acknowledge that submissions reflect original work, and that proper credit has been given to outside sources.
All material herein is Copyright 2012 by the respective authors. Permission to reprint or reproduce the material contained herein is prohibited without express written permission from the author and publisher with the exception of dissemination for non-profit, educational, academic, or informative purposes.
